Terms and conditions
Welcome to Thitiksha Organique! These terms and conditions outline the rules and regulations for the use of our website and the purchase of our products, including handmade soaps and solid wax perfumes.
1. Introduction
By accessing our website or purchasing from Thitiksha Organique, you agree to comply with and be bound by these terms and conditions. If you disagree with any part of these terms, please refrain from using our services.
2. Products and Services
Thitiksha Organique specializes in handmade soaps and solid wax perfumes, created with high-quality, natural ingredients. Please note:
Our products are made in small batches, and variations in color, scent, or texture may occur.
The products are for external use only. We are not liable for any adverse reactions or allergies resulting from our products. Please perform a patch test before use.
3. Purchasing and Payment
All product prices are listed in INR and may be subject to applicable taxes and shipping charges.
Payments are processed securely through our payment gateway partners.
Orders are only processed upon successful payment. We reserve the right to cancel any order due to pricing errors, inventory limitations, or any unforeseen issues.
4. Shipping and Delivery
We offer shipping services within [mention specific regions or worldwide].
Orders are processed within [1-3 business days] of receipt.
Delivery times vary depending on location. Thitiksha Organique is not liable for any delays caused by courier services or customs processes.
5. Returns and Refunds
Due to the personal nature of our products, returns are not accepted unless the product arrives damaged.
To request a return for a damaged item, please contact our customer service team within [7 days] of receipt with a photo of the damaged product.
Refunds for approved returns will be processed within [10 business days] after the return is received and inspected.
6. Product Care and Storage
Our products are sensitive to temperature and light. Store in a cool, dry place away from direct sunlight.
Avoid prolonged exposure to heat, as it may affect the quality and consistency of our solid wax perfumes and soaps.
7. Intellectual Property
All content on our website, including text, images, and product descriptions, is the intellectual property of Thitiksha Organique and is protected by copyright and trademark laws. Unauthorized use of our content is strictly prohibited.
8. Limitation of Liability
Thitiksha Organique will not be held liable for any damages or injuries resulting from the use of our products. Users are responsible for reading product descriptions and ingredients carefully.
9. Privacy Policy
We respect your privacy and are committed to protecting your personal information. Our full Privacy Policy is available on our website, detailing how we collect, store, and use your data.
10. Governing Law
These terms and conditions are governed by the laws of [Your Country/Region]. Any disputes arising from the use of our website or products will be resolved in accordance with these laws.
11. Contact Information
For any questions or concerns regarding these terms, please contact us at:
Email: Support@thitikshaorganique.in